When it comes to selecting a managed services or technology partner – are you shopping for those services the same way you shop for your janitorial services? You know… issuing an RFP or requesting three bids be submitted to you. If this sounds familiar… YOU ARE MISSING THE MOST IMPORTANT AND BUSINESS IMPACTING ASPECTS!
First of all, lets get this out there that there is nothing wrong with shopping for janitorial or lawn maintenance services using this methodology. And, those services are critical for a business to operate in an orderly fashion and therefore necessary. But if you are applying the same idea to the people and services that impact every one of your employees, customers, and business operations as a whole, it will come back to bite you!
In today’s crowded marketplace for technology services, it may appear that all MSP’s are providing the same services. In some cases they will be close but those tend to be the providers on the bottom of the list of services and pricing. Just about anyone can hang a shingle today and profess to be I.T. experts…. even if their main business is insurance, or accounting, or copiers. If you simply issue an RFP or request quotes without additional due diligence to identify what is different about the provider and services, it is guaranteed that you will miss something and/or make the decision on faulty information provided to you.