See What Managed IT Costs for Your Team
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Three Tiers. One Standard of Service.
Every plan includes the same baseline. The tiers stack on top.
Every DaZZee Plan Includes
DaZZee Support IT
- Technology audits and alignment every 2 months, semi-annual budget and strategy reviews
- 24/7/365 monitoring and alerting
- Unlimited support (onsite or remote)
- Phone always answered by a real person
- Preventative maintenance
- 100% satisfaction guarantee
- 60-day trial period
DaZZee Manage IT
- Everything in Support IT, plus:
- Monthly technology audits and alignment, quarterly budget and strategy reviews
- Additional cybersecurity protections
- Efficiency tools and software management
- Onsite and cloud backups
- 24/7 Emergency Support available
DaZZee Optimize IT
- Everything in Manage IT, plus:
- 24/7 Emergency Support included (no extra cost)
- 24/7/365 Security Operations Center (US-based)
- Monthly vulnerability assessments
- Advanced network performance monitoring
- Incident response platform and management
All plans have a $2,000/month minimum. Use the calculator below for an estimate based on your team size.
Calculate Your Monthly Investment
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Tell Us About Your Organization
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Individuals who sit behind a computer each day.
Desktops, laptops, and shared workstations.
Video coming soon
What MSP 3.0 Actually Looks Like Inside
Most MSPs use generalists for everything. DaZZee runs five specialized departments, each with dedicated staff, clear KPIs, and accountability to your outcomes, not just your ticket count.
Auditing and Alignment
A dedicated team that continuously reviews your environment against current best practices and flags gaps before they become problems.
Business Innovation Advisor
Your strategic technology partner. Focused on your business roadmap and outcomes, not ticket summaries.
Technology Assurance
Dedicated security and compliance oversight. Handles risk management, vulnerability tracking, and compliance requirements.
Solutions Delivery
A professional services team dedicated to project work, migrations, and new technology rollouts, separate from day-to-day support.
Rapid Response
A specialized team whose only job is fast resolution. No generalists pulled from other work, no delays.
Before You Sign a Contract, Ask These Questions
“The right MSP isn't just a vendor. It's a partner in your business success. Price matters, but it shouldn't be the only factor. Otherwise, you might find yourself making that classic mistake of comparing apples to ribeyes.”
Shane Naugher, Founder, DaZZee IT Services
The Six IT Service Models, Explained
Not all IT service proposals are created equal. Here is the honest breakdown.
Time and Materials
"Call Us When You Need Us"
The traditional pay-as-you-go model. You call when something breaks and get billed hourly plus parts. Once the issue is fixed, the engagement ends.
Best Suited For
Small businesses with a few computers and limited technology dependence.
Pros
- Only pay for what you use
- No contracts or long-term commitments
- Easy to switch providers
Cons
- No preventative maintenance
- Higher risk for downtime, data loss, and cyber threats
- Minimal cybersecurity coverage
- Cyber insurance claims may be denied
Pre-Purchased Block Hours
Discounted Reactive Support
You buy a block of support hours in advance at a discounted rate, but you still drive when and how that support is used. Still fundamentally reactive.
Best Suited For
Organizations looking for slight cost savings over hourly with no other change.
Pros
- Slightly lower hourly rate
- No ongoing monthly commitment
Cons
- Still reactive. Nothing happens until you request help
- Hours may expire or auto-renew
- May end up paying for unused hours
Basic Helpdesk MSP
MSP 1.0
Your provider installs monitoring tools to remotely maintain your computers and respond to issues as they arise. You pay a monthly fee for support and basic system care.
Best Suited For
Organizations that want predictable billing and a team rather than a solo tech.
Pros
- Predictable monthly billing
- Remote monitoring and patching
- Basic antivirus coverage
- Access to a team, not one person
Cons
- Still primarily reactive
- Limited time for risk or compliance reviews
- Cybersecurity is usually basic
- May create a false sense of coverage
Proactive MSP Services
MSP 2.0
Adds structure, strategy, and accountability. Alongside helpdesk support, MSPs include more robust cybersecurity, auditing, and consulting through a Business Innovation Advisor role.
Best Suited For
Organizations ready for strategic planning and more comprehensive cybersecurity.
Pros
- More comprehensive cybersecurity coverage
- Documented processes for improvement
- Ongoing business and technology planning
Cons
- Higher monthly cost
- Requires leadership participation for planning
- Longer-term contracts are common
Truly Proactive MSP Services
MSP 3.0: The DaZZee Standard
The most advanced level of managed services. Specialized departments with clear KPIs, a dedicated Business Innovation Advisor focused on innovation, dedicated security/backup/standardization teams, and a professional services team for project delivery. DaZZee adds dedicated AI/automation engineering and business intelligence teams.
Best Suited For
Growing or mature organizations that view technology as a strategic investment, not just an expense.
Pros
- Significantly fewer issues and faster resolution times
- World-class customer service with specialized teams
- Access to AI, automation, and analytics services
- True strategic partnership focused on business outcomes
- Increased efficiency, productivity, and profitability
Cons
- Higher cost compared to lower-tier models (but ROI is measurable)
- Requires leadership engagement and commitment to process
Co-Managed IT Services
Internal IT + MSP Partnership
If you already have an internal IT person or small team, co-managed IT combines your in-house expertise with the depth and tools of an MSP, giving internal staff access to enterprise-grade systems, specialized experts, and coverage against single points of failure.
Best Suited For
Organizations with internal IT staff who need more coverage, tools, or specialty expertise.
Pros
- Access to advanced tools and cybersecurity expertise
- Reduced risk if an internal IT member leaves
- Shared accountability and better coverage
Cons
- Requires coordination between internal staff and MSP
Frequently Asked Questions About Pricing
Ready to See What MSP 3.0 Looks Like for Your Organization?
Schedule a free 30-minute discovery call with Shane Naugher, founder of DaZZee IT. We'll show you exactly what our model delivers and what it costs.